Project Manaagement
Project Management Services Set Us Apart
Managing orders for equipment used in healthcare and laboratory is about more than placing the order and making the delivery.
It's about continuous communication with all stakeholders.
CME Corp.’s professional in-house project management teams are dedicated to supporting healthcare and life sciences equipment acquisition orders from start to finish - regardless of whether the equipment is being purchased through CME or directly from the manufacturer.
A: Coordinate with Account Managers After Orders are Placed
From initial requisition to final delivery, project managers work hand-in-hand with account managers to coordinate every detail of the order.
This partnership ensures that all customer specifications are met, timelines are adhered to, and communication remains proactive throughout the process of medical equipment acquisition.
By remaining in constant communication with account managers, project managers help guarantee our customers needs are anticipated and exceeded.
B: Prepare Weekly Tracker Reports
From the moment a medical equipment order is placed through to its final delivery, project managers prepare and share weekly tracker reports of real-time updates on order status, production timelines, and shipping progress.
Shared with account managers, customers, and our internal logistics and delivery teams, the tracker report ensures transparency, minimizes surprises, and supports proactive problem-solving.
It’s just one of the ways we keep communication flowing and projects on track from start to finish.
C: Facilitate Weekly Meetings with the Customer
As projects near planned delivery dates, PM’s facilitate frequent meetings with key stakeholders
These regular check-ins are a means of reviewing progress, addressing questions, and aligning next steps. With consistent communication, we’re able to anticipate needs, resolve issues quickly, and deliver a smooth, transparent purchase experience to our customers.
D: Issue Resolution
CME logistics teams carefully inspect all incoming medical equipment for shipping damage.
This critical step allows us identify and address issues early, before they affect project timelines. If damage is identified, our logistics team immediately partners with the assigned project manager to coordinate a resolution.
Together, they work with manufacturers to initiate replacements or repairs. This proactive approach helps minimize delays and ensures our customers receive their equipment in working condition, as scheduled.
E: Communicate with the Warehouse Logistics Teams
Project managers maintain open and ongoing communication with our warehouse logistics teams to ensure they have the most up-to-date information from the warehouse.
From receiving and inspection updates to the status of staging and truck loading, this level of collaboration helps project managers keep customers informed and able to proactively address any issues.
F: Communicate with the Direct-to-Site (DTS) Delivery Teams
Open communication with our Direct-to-Site delivery and installation team is essential to the success of every medical equipment delivery.
By staying closely connected, our project managers ensure that all critical scheduling details and customer-specific delivery instructions are clearly communicated.
This communication helps prevent delays, ensures proper site readiness, and guarantees that installations are completed accurately and efficiently.
G: Delivery, Installation, and Paperwork Review
After medical equipment has been delivered and installed, project managers review signed receivers against pick slips. This careful reconciliation ensures that all items have been accounted for.
Once verified, the project manager submits the necessary paperwork for timely invoicing.
CME Corp.’s professional in-house project management teams are dedicated to supporting healthcare and laboratory equipment acquisition orders from start to finish - regardless of whether the equipment is being purchased through CME or directly from the manufacturer.
Our project managers proactively communicate with all stakeholders, externally and internally to ensure information related to a project or complex equipment order is continuously communicated to customers, account managers, and the teams supporting every aspect of the order.
This continuous level of communication is the foundation for the coordination of all phases of healthcare or life sciences equipment acquisition – from standard order tracking and delivery scheduling to managing the logistics of complex purchases for healthcare construction projects.
Case Studies
How Do Medical Equipment Distributors' Project Managers Help Healthcare Facilities Save Money?
Project managers are the single chain of ownership point of contact for healthcare equipment acquisition.
Large medical equipment orders, especially those associated with construction or renovation projects can cost healthcare facilities upwards of $400,000 per day in lost revenue if they are managed poorly and delivery issues cause a delay in opening.
Taking advantage of single point of contact project management services for procurement, logistics, and delivery services can not only help avoid costly delays but can, in some cases, return savings.
Case in point, a Maryland based healthcare system saved $182,300 and opened two new facilities on time using the CME Corp.'s project management and delivery services .
As the single point of contact for the healthcare system, the project manager guided the project from the moment equipment orders were placed, tracked those orders, and coordinated the receiving, warehousing, assembly, staging, delivery and installation teams to ensure the equipment was ready for patients as scheduled.
"It was a tremendous organizational and logistics requirement, and everyone associated with the project is happy with the results."
Ed Scovil, Northwest Director, Supply Chain for PeaceHealth
Project managers overcome the challenges associated with delivering healthcare equipment undamaged and on time.
For PeaceHealth, their healthcare equipment distributor’s project management and delivery teams were instrumental in ensuring all equipment was delivered undamaged. This helped prevent delays to the opening of the Ketchikan Medical Center, despite next level logistical challenges.
In addition to the project management tasks associated with order tracking, and receiving and storing medical equipment in a warehouse, the team coordinated the logistics and scheduling of shipping 500 pallets of new medical equipment on barges from the Seattle warehouse, over open water, to Ketchikan Island.
