Integrating the World of Medical Equipment with Healthcare Systems
We are more than just your medical equipment providers. As the leading source for healthcare equipment in North America, we embody the streamlined approach to hospital supply chain management, helping clients meet patient expectations while staying in budget. From purchase to delivery, our extensive experience has allowed us to create guidelines to prepare for any unexpected difficulties, and optimize our approach to prevent many of them - helping you complete a new facility launch, renovation or expansion exactly on schedule.
Offering 1 million+ products from 1400+ manufacturers, our highly-trained sales team with deep expertise in healthcare equipment work with you to choose the right products and services tailored to your needs and budget.
Our white glove, turn-key delivery service for equipment is more than just a truck at your loading dock. Our trained personnel can receive, assemble, inspect, stage and deliver your equipment on a schedule that works for your facility. Even if you’ve bought your equipment outside of CME, our logistics and warehousing services are available to you.
We keep you ready and accurate. Our relationship will not end at installation. Our licensed Biomedical Service Technicians are here to keep your equipment serviced and calibrated. Our technicians can complement your in-house team, or act as your primary source of calibrations and maintenance.
Claflin Service Company is born, after being spun out from The Claflin Company which was established in 1817, with a focus on providing technical services to the non-acute healthcare market.
Our first biomedical service contract from a hospital.
The company refocuses on equipment sales for the hospital and non-acute markets with technical services being our key differentiator.
Entered into our first national GPO contract.
Awarded our first Government FSS schedule contract for equipment.
Moved to our current corporate headquarters, more than doubling the warehouse space.
Our first expansion outside the New England area, acquiring a warehouse and service center in Indiana.
Merged with Hospital Associates and acquired RSI, making CME Corp the first healthcare equipment focused distributor with a nationwide presence.
Processed our 500,000th order.
Expanded to 8 warehouses and over 30 service centers in 49 US States.
Our knowledgeable team of executives are the ones responsible for instilling the drive behind our workforce. It is their vision of streamlined supply chain, adaptable logistics, and accessible teams that make CME what it is; your one source for healthcare equipment purchasing.
President and Chief Executive Officer
As a leader, Norm’s open door policy and mentorship provides staff a feeling of connection, allowing employee’s confidence as they develop their career paths with CME. As our company continues to grow, it is Norm’s clear understanding of industry trends and best practices that will allow the company to continue servicing clients with the level of professionalism that CME has become known for providing.
Chief Financial Officer
Since graduating with honors from Providence College, Bob has spent years as a certified public accountant (CPA), and over 40 years in various high-level financial positions in distribution companies ranging from small privately held businesses to multi-billion global publicly traded companies. Bob has been a part of the Claflin family for nearly two decades, and now brings his expertise and guidance to CME.
Chief Strategy Officer
It’s not uncommon to see an article by Cindy in an industry magazine. As the owner of Hospital Associates, Cindy made a name for herself as a leader in the healthcare industry. She was the first woman to chair the Health Industry Distributors Association (HIDA) and the first woman inducted into the Medical Distribution Hall of Fame. Her focus for developing the company go-to-market strategy is paramount to CME’s success and goal of being the leading comprehensive healthcare equipment and turnkey logistics company.
Vice President, Operations
Eric is the mind you want on your logistics team. His experience in planning and implementing equipment purchases, delivery and installation are genuinely first hand. Starting his career at CME as a Biomedical Technician in 1992, Eric transitioned into leadership roles for biomedical and installation services before moving into the company’s operations department where he has held various management positions. In his current role Eric oversees the internal and external operational supply chain that supports CME’s product offerings including warehousing, staging, logistics, DTS, installation and technical services.
Vice President, Sales
Having started his career with CME as an Account Manager, K.C. has hands-on experience helping our clients find solutions and develop efficiencies for managing their equipment. Taking that knowledge, he is now expanding our national footprint by overseeing our salesforce and contracts departments. KC’s focus remains clear and concise; help improve patient outcomes while reducing the total cost of ownership for products and services. In addition to his leadership role with CME, K.C. is currently an active member of the Acute Care Advisory Council for the Health Industry Distributors Association (HIDA).
Vice President, Vendor Relations
Mike has been involved in the healthcare industry since 1972, and has been focused on developing product and supplier strategies for decades. As CME’s leader in managing and negotiating supplier programs, Mike nurtures positive relationships with all existing and potential vendors. Mike leads CME in efforts that enhance the company's value to the vendor community. With more than 1,400 manufacturers offering products through CME, Mike truly knows what options are available in our marketplace.
By the Numbers