Project Management for Medical and Laboratory Equipment Acquisition

Our project managers proactively communicate with all stakeholders, externally and internally, ensuring information related to a project or complex equipment order is continuously communicated to customers, account managers, and the teams supporting every aspect of the order.

This continuous level of communication is the foundation for the coordination of all phases of healthcare equipment acquisition – from standard order tracking and delivery scheduling to managing the logistics of complex purchases for medical construction projects.

Coordinate with Account Managers After Orders are Placed

From initial requisition to final delivery, project managers work hand-in-hand with account managers to coordinate every detail of the order. 

This partnership ensures that all customer specifications are met, timelines are adhered to, and communication remains proactive throughout the process of medical equipment acquisition. 

By remaining in constant communication with account managers, project managers help guarantee our customers needs are anticipated and exceeded.

Prepare Weekly Tracker Reports

From the moment a medical equipment order is placed through to its final delivery, project managers prepare and share weekly tracker reports of real-time updates on order status, production timelines, and shipping progress.

Shared with account managers, customers, and our internal logistics and delivery teams, the tracker report ensures transparency, minimizes surprises, and supports proactive problem-solving.

It’s just one of the ways we keep communication flowing and projects on track from start to finish.

Facilitate Weekly Meetings with the Customer

As projects near planned delivery dates, PM’s facilitate frequent meetings with key stakeholders t

These regular check-ins are a means of reviewing progress, addressing questions, and aligning next steps. With consistent communication, we’re able to anticipate needs, resolve issues quickly, and deliver a smooth, transparent purchase experience to our customers.

Issue Resolution

CME logistics teams carefully inspect all incoming medical equipment for shipping damage. 

This critical step allows us identify and address issues early, before they affect project timelines. If damage is identified, our logistics team immediately partners with the assigned project manager to coordinate a resolution. 

Together, they work with manufacturers to initiate replacements or repairs. This proactive approach helps minimize delays and ensures our customers receive their equipment in working condition, as scheduled.

Communicate with the Warehouse Logistics Teams

Project managers maintain open and ongoing communication with our warehouse logistics teams to ensure they have the most up-to-date information from the warehouse.

From receiving and inspection updates to the status of staging and truck loading, this level of collaboration helps project managers keep customers informed and able to proactively address any issues. 

Communicate with the Direct-to-Site (DTS) Delivery Teams

Open communication with our Direct-to-Site delivery and installation team is essential to the success of every medical equipment delivery. 

By staying closely connected, our project managers ensure that all critical scheduling details and customer-specific delivery instructions are clearly communicated.

This communication helps prevent delays, ensures proper site readiness, and guarantees that installations are completed accurately and efficiently.

Delivery, Installation, and Paperwork Review

After medical equipment has been delivered and installed, project managers review signed receivers against pick slips. This careful reconciliation ensures that all items have been accounted for. 

Once verified, the project manager submits the necessary paperwork to for timely invoicing.